If you clicked on this page, there’s a good chance you’re looking for a customer relationship management (CRM) platform for your company and you’re considering Pipedrive and Insightly as possible options. That means you’re probably wondering which of those two tools is better.
If so, you’re in the right place—that’s just what we’re going to explore on this page. We’ll first look at some general pros and cons for each tool. Then we’ll compare them on several key aspects of a good CRM. Keep reading to learn how Insightly and Pipedrive stack up against one another.
Let’s start by looking at some of the advantages of using Pipedrive. Here are three of the biggest things that set it apart:
Unfortunately, there are also several drawbacks to using Pipedrive. Those drawbacks include:
Now let’s look at some of the benefits of using Insightly. Here are a few of the biggest ones:
Just like Pipedrive, Insightly has a few downsides. Those disadvantages include:
Now that we’ve gone over the pros and cons of each tool, let’s see how Insightly and Pipedrive compare to one another when it comes to some of the most important qualities of a CRM. This comparison is summarized in the chart below.
When it comes to pricing, Pipedrive and Insightly cost almost the exact same amount. Both of them offer a few different plans that escalate in price, with the most expensive being $99 per user per month. The only major difference is that Insightly’s cheapest plan costs $29 per user per month, while Pipedrive offers one additional tier below that at $14 per user per month.
Pipedrive is not an incredibly complicated CRM. Having said that, it does come with a steep learning curve, as we saw earlier in the pros and cons section. That means that it can take a while to get results from it, and it doesn’t score as well on ease of use.
Insightly, on the other hand, is known for being easy to navigate and use. In fact, ease of use is one of its biggest strengths. That means Insightly comes out on top in this category.
Reporting is a strong point for both Pipedrive and Insightly. As we mentioned earlier, it’s one of the best aspects of Pipedrive, giving you plenty of in-depth sales insights. But Insightly also scores well in this category, with customers often praising how customizable its reports are.
Pipedrive offers many different integration options—over 300, to be exact. Some of these integrations are native to the platform, but others require an API to connect the two tools.
The same is true of Insightly—its integration options are a mix of native and API. However, Insightly offers a much larger number of integration options (over 2000).
Sales automation is another of Pipedrive’s strong suits, as we saw in the pros and cons section. It offers plenty of customized workflow options to help you automate sales tasks in just the right way for your business.
Insightly doesn’t stand out quite as much as Pipedrive in this category, but it also has good sales automation capabilities. It should be more than sufficient for most businesses.
By now, you’re probably wondering: Should you get Pipedrive or Insightly? Which tool is better for your business?
The answer depends on your particular needs. As we just saw, Pipedrive is the superior tool for companies that prioritize reporting and sales automation, but Insightly is the better option for ease of use and integration.
Of course, there are some areas where both tools are weak, like customer support. For that reason, you may not want to get Pipedrive or Insightly but instead want to look for another CRM option.
Looking for another CRM that brings you the best attributes of both Insightly and Pipedrive? Look no further than Nutshell. Our CRM comes with top-tier sales automation, customized reporting, and access to a stellar customer service team to help you through any questions or issues.
Not sure about using Nutshell for your business? Check out our 14-day free trial today to see what it can do for you!
The perfect blend of function and ease of use! I can’t believe how good Nutshell is!
Alan P. Skytop Business Loans
Don’t get sucked in by ‘featureitis.’ Buy what your staff will actually use. Nutshell beat out Insightly, Nimble, Zoho and Salesforce for our needs.
Nutshell has helped my staff clear up literally 50% of their time.
Jennifer A. Eclectic Music
I’ve honestly had more problems than solutions when it comes to using Monday. It was very visually pleasing, but that’s as far as the benefits went.
Kevin K. Media Production
Great way to track management with clients. Love that I can BCC and thefrom my google account goes right into the right account in Nutshell. Also love that I can set tasks to remind myself to follow up
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