Customer reviews are a valuable asset to your business — the good and the bad. From improving your sales processes to using positive reviews for peer-driven marketing, customer reviews are your golden ticket.
The key to making the most of your customer feedback? Collecting and managing it, and the best way to do so is with customer and product review apps. Today we’re talking all things review software, from the best product review apps to use to FAQs. Keep reading to learn more:
During the buying process, one of the first places a customer turns to when stuck between two purchase options is the customer reviews. Customer reviews offer unfiltered, honest feedback about a product or company that can make or break a prospective purchase.
That said, customer reviews do more than just help people make buying decisions — they also help businesses boost credibility and encourage more sales.
Take a look below at some of the key benefits of using customer review apps for business:
Ready to start your search for the best review app for your business? Keep reading for a brief rundown of 10 of the best product review applications.
Price: Starting at $9.99/month (Free trial available)
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Price: Starting at $15/month (Free plan available)
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Price: Starting at $15/month (Free plan available)
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Price: Starting at $9/month (Free plan available)
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Price: Starting at $23/month (Free plan available)
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Price: Starting at $19/month (Free plan available)
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Price: Starting at $9/month (Free plan available)
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Price: Starting at $29.99/month (Free plan available)
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Price: Starting at $9.90/month (Free plan available)
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Price: Starting at $4.95/month (Free plan available)
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Before we go, check out some additional review app FAQs to help you start using product review software in your business strategy.
Below are some items to consider when browsing the best review apps for one that fits your business:
Customer review apps can be integrated into your business strategy at a few different points in your sales process and overall marketing process:
Asking for customers to leave a review for your business is a great way to earn more reviews. Additionally, you can display those positive reviews on your website and other marketing material to encourage other people to leave reviews.
The most surefire way to earn positive reviews for your business is to consistently offer quality services, products, and customer support. Positive buying experiences stick with customers, and when you provide them with that, they’ll be more inclined to leave a review and tell others about it.
So, how do you provide a positive customer experience? Start with following some of these tips:
Offering great customer experiences starts with understanding your audience’s unique needs, and the best way to do that is to get a customer relationship management (CRM) platform that helps you collect and organize customer data.
Nutshell is an all-in-one CRM that houses the most important CRM features you need without the hassle of complex software. Easy to navigate and home to dozens of software integrations like Shopify and Zapier, Nutshell is your perfect partner for quality customer experiences that result in positive reviews for you. Get started with Nutshell today by starting a 14-day free trial!
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