Nutshell was born from years of frustration with complicated, ugly, and expensive CRM software that required full-time admins to operate. Our vision was to create a sales platform that was simple enough for anyone to use, and more in line with the intuitive app experiences that SaaS users were coming to expect.
After bringing on CTO Andy Fowler to spearhead the product’s development, Nutshell launched to acclaim in 2010, and since then, we’ve helped tens of thousands of businesses get organized and sell smarter.
Under the leadership of CEO Joe Malcoun since 2014, Nutshell is now a category leader in everything from sales process automation to customer support, and boasts a wide range of business software integrations that allow sales reps to do all their selling from a single tool.
Nutshell is headquartered in Ann Arbor, Michigan, where it’s a central force in the city’s thriving technology and business communities. The company is backed by Plymouth Growth Partners, CKM Capital, Cahoots Capital, and Detroit Innovate.