Chances are, you landed on this page looking for customer relationship management (CRM) software to grow your construction business. After all, investing in a construction CRM can help you increase customer satisfaction, sales, and revenue.
If you’re looking for the best CRMs for construction companies, you’re in the right place. This blog post rounds up the best construction CRMs you can invest in, their pros and cons, and even their pricing details.
5 best construction CRMs you can invest in
Check out the best CRMs for construction firms on this list:
Below, we’ll go over each of those tools. You can also refer to this table for a quick summary of these construction CRMs’ advantages and disadvantages.
CRM for General Contractors
Price
Free Trial
Pros
Cons
Nutshell
Starts at $16 per user per month
14-day free trial
Easy-to-useSales automationPipeline managementCustomer support
No free version is available
Buildertrend
Starts at $399 per month
No free trial is available
Email marketing, estimating software, and CRM tool bundled togetherExtensive customer support
No free trial is available
Fieldwire
Free basic plan available
Free trial available
Enables team collaborationWorks even when a user is offline
No client tracking and bid management features
Builder Prime
Starts at $79 per month
Free trial available
Automated follow-up systemEstimates creator
No email campaign management feature
Procore
Custom
N/A
Packed with features that help you manage your construction projects
No lead generation, nurturing, or management features
1. Nutshell
Pricing: Starts at $16 per user per month
Free trial: 14-day free trial
Pros: Nutshell is an easy-to-use growth platform that can help your construction company build rapport with your prospects and cultivate relationships with your customers. Its contact management feature lets you easily manage customer information, so you can easily pull out info about them when needed.
Want to know the last bid you had with a particular customer? Anyone on your team can access the info, so you can immediately address your customer’s concern and make your customer satisfied with your service. And we all know that happy customers will likely remain loyal to you and recommend you to people they know.
A CRM for builders, Nutshell also comes with a sales automation feature, which helps you streamline your sales process. Create automated workflows to maximize your team’s efficiency.
Does your sales leader manually assign leads to your sales reps? Nutshell can auto-assign leads to your sales reps with reminders at each sales process stage to guide them to success.
A user-friendly CRM, Nutshell also provides customer support via email and live chat to all our users—whether they’re just trying out Nutshell for free or about to renew their subscription.
Cons: Nutshell has a free 14-day trial but no free version.
Buildertrend
Pricing: Starts at $399 per month
Free trial: No free trial is available
Pros: If you need a CRM, email marketing tool, and estimating software bundled together, Buildertrend is one of the best construction CRMs. Buildertrend also has specific features dedicated to remodelers and home builders, so the solution you get is tailor-made for your construction business’s needs.
Buildertrend offers customers unlimited support and custom training so that you can make the most of your construction CRM. Live webinars, tutorials, and onsite consulting are available.
Cons: Buildertrend doesn’t have a free trial, so you can’t experiment with this construction CRM before subscribing for $399 per month.
3. Fieldwire
Pricing: Free basic plan available
Free trial: Free trial available
Pros: If you’re looking for a CRM for builders with a mobile app, consider Fieldwire. It’s a job site software solution that enables effective collaboration among your team members. In addition, Fieldwire can help you with task management, and plan viewing and versioning.
Fieldwire comes with a free trial and a free plan, so you can try it before subscribing to a plan for bigger teams. The app also works offline, so your team members can still work in locations with limited network connectivity.
Cons: While Fieldwire is an excellent collaboration tool, it lacks a few construction CRM features. It has no client tracking and bid management features, so you may need to integrate it with another tool.
4. Builder Prime
Pricing: Starts at $79 per month
Free trial: Free trial available
Pros: One of the best construction CRMs available today is Builder Prime. It has pipeline management features, so leads don’t slip through the cracks, and you don’t miss opportunities to increase your sales.
In addition, Builder Prime has an automated follow-up system, so you can automatically send email appointment confirmations. You can also automate thank-you messages and payment reminders.
Creating cost estimates is also easier with Builder Prime as it helps you create customized and branded cost estimates, contracts, and invoices.
Cons: Builder Prime has no email campaign management feature that can help you track your email marketing efforts’ performance. Interaction tracking and sales forecasting are also some features that Builder Prime doesn’t offer.
5. Procore
Pricing: Custom
Free trial: N/A
Pros: Procore is a CRM for general contractors that can help you manage your construction projects. Using Procore can help you increase your team’s productivity by enabling collaborators to access the details of your projects in real-time.
It also has several tracking features:
Budget tracking
Equipment tracking
Issue tracking
Cons: While Procore helps you see your construction projects through, it cannot help you with your lead generation, nurturing, and management efforts.
Construction CRM FAQs
If you’re looking for the best CRMs for a construction company, new questions may arise from your research. Here are some frequently asked questions about construction CRMs:
Why is a CRM useful for construction businesses?
The best construction CRMs not only save customer and prospect information, but also help you track your projects’ progress, store pertinent documents, and analyze customer information to provide better service.
What are the challenges that a construction CRM can help you with?
A construction business’s sales process is a complex one. Combine that with projects happening simultaneously, and tracking every detail of your projects and bids becomes quite a chore.
The best CRMs for construction can help contractors:
Manage and monitor several projects in one platform
Automate follow-ups, thank-you messages, and billing reminders
Store documents and customer info in one repository that your team can easily access when needed
Streamline your company’s processes with one of the best CRMs for construction firms
If you want to grow your construction business and improve your processes with CRM software, look no further than Nutshell.
A user-friendly CRM loaded with tracking and automation features that contractors need, Nutshell can help you manage your projects and bids so your team can work more efficiently.In addition, we also have a friendly support team that can help you via live chat or email. Want to try Nutshell? Sign up for a free 14-day trial to try one of the best CRMs for construction!
Check out the best CRMs for construction firms on this list:
