The best CRMs for construction companies

Chances are, you landed on this page looking for customer relationship management (CRM) software to grow your construction business. After all, investing in a construction CRM can help you increase customer satisfaction, sales, and revenue.

If you’re looking for the best CRMs for construction companies, you’re in the right place. This blog post rounds up the best construction CRMs you can invest in, their pros and cons, and even their pricing details.

5 best construction CRMs you can invest in

Check out the best CRMs for construction firms on this list:

  1. Nutshell
  2. Buildertrend
  3. Fieldwire
  4. Builder Prime
  5. Procore

Construction CRM FAQs

Below, we’ll go over each of those tools. You can also refer to this table for a quick summary of these construction CRMs’ advantages and disadvantages.

CRM for General ContractorsPriceFree TrialProsCons
NutshellStarts at $16 per user per month14-day free trialEasy-to-useSales automationPipeline managementCustomer supportNo free version is available
BuildertrendStarts at $399 per monthNo free trial is availableEmail marketing, estimating software, and CRM tool bundled togetherExtensive customer supportNo free trial is available
FieldwireFree basic plan availableFree trial availableEnables team collaborationWorks even when a user is offlineNo client tracking and bid management features
Builder PrimeStarts at $79 per monthFree trial availableAutomated follow-up systemEstimates creatorNo email campaign management feature
ProcoreCustomN/APacked with features that help you manage your construction projectsNo lead generation, nurturing, or management features

1. Nutshell

Pricing: Starts at $16 per user per month

Free trial: 14-day free trial

Pros: Nutshell is an easy-to-use growth platform that can help your construction company build rapport with your prospects and cultivate relationships with your customers. Its contact management feature lets you easily manage customer information, so you can easily pull out info about them when needed.

Want to know the last bid you had with a particular customer? Anyone on your team can access the info, so you can immediately address your customer’s concern and make your customer satisfied with your service. And we all know that happy customers will likely remain loyal to you and recommend you to people they know.

A CRM for builders, Nutshell also comes with a sales automation feature, which helps you streamline your sales process. Create automated workflows to maximize your team’s efficiency.

Does your sales leader manually assign leads to your sales reps? Nutshell can auto-assign leads to your sales reps with reminders at each sales process stage to guide them to success.

A user-friendly CRM, Nutshell also provides customer support via email and live chat to all our users—whether they’re just trying out Nutshell for free or about to renew their subscription.

Cons: Nutshell has a free 14-day trial but no free version.

Buildertrend

Pricing: Starts at $399 per month

Free trial: No free trial is available

Pros: If you need a CRM, email marketing tool, and estimating software bundled together, Buildertrend is one of the best construction CRMs. Buildertrend also has specific features dedicated to remodelers and home builders, so the solution you get is tailor-made for your construction business’s needs.

Buildertrend offers customers unlimited support and custom training so that you can make the most of your construction CRM. Live webinars, tutorials, and onsite consulting are available.

Cons: Buildertrend doesn’t have a free trial, so you can’t experiment with this construction CRM before subscribing for $399 per month.

3. Fieldwire

Pricing: Free basic plan available

Free trial: Free trial available

Pros: If you’re looking for a CRM for builders with a mobile app, consider Fieldwire. It’s a job site software solution that enables effective collaboration among your team members. In addition, Fieldwire can help you with task management, and plan viewing and versioning.

Fieldwire comes with a free trial and a free plan, so you can try it before subscribing to a plan for bigger teams. The app also works offline, so your team members can still work in locations with limited network connectivity.

Cons: While Fieldwire is an excellent collaboration tool, it lacks a few construction CRM features. It has no client tracking and bid management features, so you may need to integrate it with another tool.

4. Builder Prime

Pricing: Starts at $79 per month

Free trial: Free trial available

Pros: One of the best construction CRMs available today is Builder Prime. It has pipeline management features, so leads don’t slip through the cracks, and you don’t miss opportunities to increase your sales.

In addition, Builder Prime has an automated follow-up system, so you can automatically send email appointment confirmations. You can also automate thank-you messages and payment reminders.

Creating cost estimates is also easier with Builder Prime as it helps you create customized and branded cost estimates, contracts, and invoices.

Cons: Builder Prime has no email campaign management feature that can help you track your email marketing efforts’ performance. Interaction tracking and sales forecasting are also some features that Builder Prime doesn’t offer.

5. Procore

Pricing: Custom

Free trial: N/A

Pros: Procore is a CRM for general contractors that can help you manage your construction projects. Using Procore can help you increase your team’s productivity by enabling collaborators to access the details of your projects in real-time.

It also has several tracking features:

  • Budget tracking 
  • Equipment tracking
  • Issue tracking

Cons: While Procore helps you see your construction projects through, it cannot help you with your lead generation, nurturing, and management efforts.

Construction CRM FAQs

If you’re looking for the best CRMs for a construction company, new questions may arise from your research. Here are some frequently asked questions about construction CRMs:

Why is a CRM useful for construction businesses?

The best construction CRMs not only save customer and prospect information, but also help you track your projects’ progress, store pertinent documents, and analyze customer information to provide better service.

What are the challenges that a construction CRM can help you with?

A construction business’s sales process is a complex one. Combine that with projects happening simultaneously, and tracking every detail of your projects and bids becomes quite a chore.

The best CRMs for construction can help contractors:

  • Manage and monitor several projects in one platform
  • Automate follow-ups, thank-you messages, and billing reminders
  • Store documents and customer info in one repository that your team can easily access when needed

Streamline your company’s processes with one of the best CRMs for construction firms

If you want to grow your construction business and improve your processes with CRM software, look no further than Nutshell.

A user-friendly CRM loaded with tracking and automation features that contractors need, Nutshell can help you manage your projects and bids so your team can work more efficiently.In addition, we also have a friendly support team that can help you via live chat or email. Want to try Nutshell? Sign up for a free 14-day trial to try one of the best CRMs for construction!

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