If you’re a longtime Salesforce user, there’s a good chance that you’re miserable at work right now.
Despite its reputation as the CRM market leader, Salesforce is infamous for being clumsy, confusing, and overpriced. It’s built for large enterprises—not for the people who actually have to use it.
Considering that Salesforce can cost tens of thousands of dollars in technical setup and development before your reps even start selling, our best advice to sales teams is don’t get involved with it in the first place.
But if you’re among the unlucky masses who are currently suffering under the ‘Force, it’s time to face reality. Here are the five most common reasons that unhappy Salesforce users give for staying, and why switching to Nutshell is your best option.
Reason #1: “Transferring our CRM data to a new system will take too long.”
No…no it won’t.
Nutshell has built a simple Salesforce importer that automatically transfers your leads and contacts, maps your sales process, loads your full history of email and activity, adds your custom fields and notes, and more—and does it all within minutes. Really. Just export a single backup file from Salesforce, and Nutshell does the rest.
Overall, getting your team set up in Nutshell will take a fraction of the time it took you to get off the ground with Salesforce. Our CRM is so intuitive that most sales reps learn it on their own, and our customer success team will provide all the one-on-one support you need to start selling quickly, with minimal disruption to your business.
“The changeover was incredibly fast, I had my sales team
ditching Salesforce after one week.”
—Matthew W., Product Manager, SafetySync
Reason #2: “We already spent all that money.”
Look, we feel your pain. Salesforce’s annual billing ensures that they keep your money even when their software isn’t a good fit.
There’s also the substantial upfront cost required for training and administrative setup. (See comparison chart below.) It’s an arrangement that’s great for their business, and terrible for yours.
But here’s the deal: That money you spent? It’s gone. It’s a sunk cost, which means it’s an investment that can’t be recovered. Unfortunately, we humans are irrational creatures and love to keep throwing time and effort at bad investments to justify the money we already lost on them.
Don’t fall into that trap. If you want to actually help your organization, you’re better off making a new investment right now in a CRM solution that your team will love. Something powerful (like Nutshell), easy to use (like Nutshell), and much more affordable (like Nutshell!).
In fact, Nutshell is so much less expensive that you could take your entire team bowling every week on the savings alone. You like bowling, right?