Why use automated workflows
One of the main features of a customer relationship management (CRM) platform is sales automation. CRMs can automate tasks like data importation, data categorization, email marketing, and more!
But your CRM won’t automate all your sales tasks. Your team will also need to perform certain activities in your CRM, and it’s up to you to figure out which ones and how they’ll perform them. That’s where setting up automated workflows becomes important.
But what is workflow automation, and why should you set up automated workflows for your business? We’ll answer those questions below. Keep reading to find out more.
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