5 Best CRMs for Small Businesses to Power-Up Sales in 2023

Will Gordon Director of Marketing Last updated on: November 7, 2023

To successfully give your team the tools they need to level-up your company’s sales and revenue, you need to find the right customer relationship management (CRM) platform. 

But finding the best CRM software for your small business is no easy feat, especially with a plethora of platforms to choose from.

That’s why we compiled this list of the five best CRMs for small businesses in 2023 to help you narrow down your options. Just keep reading to see our top picks! 

And if you’re ready to get started with a CRM designed especially for small businesses looking to grow, say hello to Nutshell. Equipped with a user-friendly interface and one-on-one support team, Nutshell makes driving sales hassle-free. Get started with your free trial today!

Keep reading for a detailed breakdown of the five best small business CRM software! 

1. Nutshell
2. Monday.com
3. Zendesk
4. Zoho
5. Pipedrive

1. Nutshell

Price: Starting at $16 per user per month

Free trial: 14-day free trial available

Support: One-on-one support via email and live chat at no extra cost

Mobile app: Yes

The number one pick on our list of the best CRM systems for small businesses is Nutshell. Nutshell provides small to medium-sized businesses with a complete all-in-one CRM solution so you don’t have to worry about spending your budget on multiple platforms for all your needs. 

This CRM platform is designed to be as user-friendly and hassle-free as possible, so anyone on your team can maximize sales and increase productivity with every feature. 

Give your team all the tools they need to successfully drive more conversions with effective pipeline management, sales automation, contact management, and custom reporting capabilities.

Another thing that sets Nutshell apart is that their team provides industry-leading digital marketing services from an award-winning agency. Offering search engine optimization (SEO) services, pay-per-click (PPC) services, web design services, and much more, you can keep leads flowing into your CRM effortlessly with Nutshell.

2. Monday.com

Price: Starting at $10 per seat per month, free plan available

Free trial: 14-day free trial available

Support: Support via an online form and email

Mobile app: Yes

Monday.com is second on our list of the best CRMs for small businesses in 2023. One of Monday.com’s standout features is its sales cycle customizations. 

You can use this CRM platform to customize your sales cycle in a way that works best for you and your team. For example, you can edit deal stages, manage multiple pipelines at once in a single dashboard, and add as many columns and rows as you need. 

So, if you’re searching for a CRM system that can help you streamline your sales cycle and processes, Monday.com could be a great choice. 

3. Zendesk

Price: Starting at $19 per user per month

Free trial: 14-day free trial available

Support: Support via a help suite with articles and guides and online community center

Mobile app: Yes

Zendesk is a great CRM software option for small businesses that want to deliver better customer support and service. 

With Zendesk, you can track each and every lead throughout their entire buying journey, so you can easily see all the interactions they’ve had with your brand along the way. 

You can also use Zendesk to store customer information that you can access in a pinch, so your team can stay up to date with customer support tickets, questions, and conversations. 

Deliver personalized customer service at every stage of your sales pipeline with Zendesk. 

4. Zoho

Price: Starting at $14 per user per month, free plan available

Free trial: 15-day free trial available

Support: Support via email Monday through Friday

Mobile app: Yes

Fourth on our list of the best CRM software for small businesses is Zoho. A cloud-based platform, Zoho CRM provides small businesses with powerful sales solutions. 

You can use Zoho CRM to automate repetitive sales tasks, access detailed sales reports, manage your sales pipeline, and more. 

This CRM platform also integrates nicely with other Zoho tools, like their sales, marketing, and project management suites. 

5. Pipedrive

Price: Starting at $12.50 per user per month

Free trial: 14-day free trial available

Support: Support via live chat and email 24/7

Mobile app: Yes

The fifth spot on our list of the best CRM systems for small businesses goes to Pipedrive. If you’re team is in need of a simple CRM that comes with essential features without fuss, Pipedrive could be the optimal choice for you. 

You can use Pipedrive to manage all of your leads, contacts, and deals with a clean, hassle-free interface. 

Pipedrive also enables you to create custom stages of your sales pipeline so you and your team can manage your deals in a way that works best for you. 

So, if you need a simple CRM that’s easy for your team to navigate and use, Pipedrive is for you. 

End your search for the best CRMs for small businesses with Nutshell

Start and end your search for the best small business CRM software with Nutshell. We designed Nutshell to give small businesses like yours the tools and support you need to generate leads and convert those leads into happy customers or clients. 

With a range of easy-to-use features and a dedicated support team to help you maximize your sales every step of the way, Nutshell is a number one choice for small businesses that want to grow. Don’t just take our word for it, though. See how Nutshell can drive revenue for your company by starting your free trial!

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