Marketing is the one thing every company does, but nobody can agree on. That’s why we believe that drilling down to the core marketing definition is just as crucial as implementing a great marketing strategy.
A marketer could spend their time writing blog articles, designing marketing emails, recording podcasts, sharing content on social media, managing PPC channels, producing virtual events, and gathering product feedback from customers…we could list a dozen more things, and it would barely scratch the surface.
But what is marketing, in its essence? That’s what this guide is all about. Keep reading for some insights into defining the word marketing, the purpose of marketing, marketing tips, and one-sentence definitions of marketing from 25 of our favorite marketing leaders.
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In today’s competitive landscape, understanding what is marketing is crucial for any business aiming to thrive. Marketing is the process of crafting and distributing intentional messaging to attract potential customers to your company’s products or services.
Marketing teams use strategies like customer segmentation and market data analysis to determine the best method, time, and medium to engage with potential buyers and convert them into customers.
What is the purpose of marketing?
The purpose of marketing is to draw potential buyers to your business’s offerings by demonstrating product value and establishing trust in your brand and expertise, all with the ultimate goal of driving more sales.
You can promote your products and services through different channels to reach your target audience, resulting in more revenue for your business.
Why is marketing important?
So, why is marketing important?
Marketing is highly valuable as marketing campaigns may be the first time a customer interacts with or learns about your company’s products and services.
It increases your brand awareness and generates more leads and conversions. So, investing in marketing is essential if you want to acquire new customers and drive more sales for your company.
Are you still unsure about whether marketing is vital for your business? If so, check out the benefits.
The benefits of marketing
There’s a reason why nearly every business and organization uses marketing strategies to generate more sales. Take a look at some of the top benefits of marketing:
Building an audience: Marketing is an excellent opportunity for businesses to connect with the people most likely to be interested in their offerings. It allows them to build an audience that wants to learn more about their products and services.
Educating the market: One of the most basic benefits of marketing is educating people about the value of your company’s products or services. By explaining what sets your product apart from competitors and what value it brings, you give people the knowledge to make a purchasing decision.
Gathering data: Marketing is also beneficial for gathering information to help organizations improve their operations. Marketing efforts can reveal what demographics are interested in your product, helping you target them more effectively.
Honing your brand identity: Marketing strategies let you carefully direct a potential customer’s perception of your brand through targeted messaging, building a favorable impression before they’ve ever interacted with your offerings.
Generating sales: Finally, successful marketing efforts have the benefit of driving more sales for the company. When potential customers understand your products, have a good impression of your brand, and feel that your company can solve their problems, they’re more likely to make a purchase.
What are the 4 Ps of marketing?
The four P’s of marketing are product, price, place, and promotion. These concepts form the foundation for what companies need to market their product or service.
Popularized by professors Neil Borden and E. Jerome McCarthy in the 1950s and 1960s, the four Ps of marketing have been used to successfully market products ever since.
Here’s a quick breakdown of the four P’s:
Product: Marketing starts with a deep understanding of the product itself, including what needs it fills in the market, how it compares to competitors, and what hesitancies customers may have.
Price: When determining a product’s price, companies need to consider the cost of manufacturing, marketing, and distributing the product, as well as the prices of competitors’ products and what customers are willing to pay.
Place: Place refers to how you will distribute the product, whether through physical or online channels.
Promotion: Promotion involves all the advertising, marketing messages, promotions, and public relations efforts used to sell the product.
9 types of marketing
There are many ways to market your products and services to potential customers. Here are nine of the most common and successful types of marketing you might use in your company:
1. Internet marketing
Internet marketing encompasses all online activities aimed at promoting and advertising your business on the web.
2. Email marketing
With the rise of digital marketing, email has become a popular platform for sending marketing messages. With email marketing, companies focus on building their mailing lists and sending leads and customers branded messaging. People provide their email addresses to a company to receive marketing messages or newsletters directly in their inboxes.
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Print marketing utilizes traditional printed materials such as direct mail, flyers, and advertisements in newspapers, magazines, and other publications. This form of marketing allows you to target both local and national audiences, depending on the reach of the chosen publication.
4. Blog marketing
A company’s blog or website is also a great place for marketing content. Businesses can post informational videos and articles to educate people searching for information and increase familiarity with their brand.
5. Search engine optimization
Search engine optimization (SEO) is a form of marketing that attempts to increase website traffic through search engine results. Companies can use various SEO techniques to naturally improve their rankings in search results. Search engine marketing is a related technique that involves placing paid ads on search engine results pages.
6. Search engine marketing
Search engine marketing (SEM) relates to search engines like Google.
It involves paid advertising strategies, commonly known as pay-per-click (PPC), where businesses can pay search engines to show ads that will appear in search engine results pages (SERPs) and encourage users to click on your website when searching for relevant keywords or phrases.
7. Social media marketing
Building a presence on social media is part of social media marketing. Companies use social media to share videos and photos of their products, connect with customers, and post engaging content in line with their brand. Social media marketing services and activities can also include paid ads.
8. Video marketing
Video marketing involves writing and filming commercials, videos for your company’s website, seminars, and other types of video content. It can also include creating videos for posting on social media.
9. Content marketing
Sharing knowledge is a great way to establish your brand. With content marketing, marketers produce eBooks, webinars, infographics, and other downloadable content to spread awareness of their products.
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25 experts weigh in on what marketing means to them
While these definitions and types of marketing are helpful in understanding its importance, marketers also have different takes and strategies. Here are 25 inspiring quotes from some of our favorite marketing experts on what marketing is that will spur you on in your marketing efforts:
“Marketing is a set of activities to get your company’s messaging, product, or service in front of your target demographic.” Sujan Patel, Co-Founder at Mailshake
“Marketing is combining a medium (words, images, videos) with emotion to drive action from an audience.” Hiba Amin, Senior Marketing Manager at Hypercontext
“Marketing is the stuff you do to get your customer to think about you on their way home from work.” Paul Knegten, Executive Director of Marketing at FreeWheel
“Marketing is:
the business function (as well as the professional discipline embodied by that function)…
which orchestrates how a company takes its offerings (products and/or services) to market…
in order to meet or exceed its business goals related to revenue (short-term/tactical) and growth (long-term/strategic).”
“Marketing’s job is to nurture relationships through every stage of the customer journey.” Emily McGuire, Founder and Principal at Flourish & Grit
“Marketing is being able to understand a customer or potential customer’s pain points, and effectively communicate and articulate how your product or service can solve that issue.” Nadya Khoja, Head of Content Strategy at Boast.AI
“Marketing is influencing a decision to change.” Gaetano DiNardi, Director of Growth at Nextiva
“Marketing is an advanced promise that must be delivered after a stipulated period of time.” Deb Mukherjee, Marketing Manager at Wonderment
“Marketing is helping, guiding, people to get what they want (from me) as simple and easy as I can make it.” Bill Rice, Founder & CEO of Kaleidico, a mortgage marketing agency
“Marketing is the subconscious relationship you build with your customer.” Shannon Stone, Digital Marketing Specialist at Invest in Canada
Marketers doing marketing.
“Marketing is a creative four-step process:
Decide whose mind you want to change
Learn as much as you can about their current mindset and define the future mindset you want them to have
Make some guesses about how to traverse that gap, keeping your values and finite resources in mind
Try the promising ideas out and invest in what works
“Marketing is what we call the promotional fluff that’s left over when other departments control price, place, and product.” Colin Campbell, Head of Community at Outreach
“Marketing is the art of influencing public perception of your brand, and the science of keeping your company’s cost per acquisition to a fraction of your LTV.” Ben Goldstein, VP of Marketing at Nutshell
“Customer attention today has become a commodity—marketing is what helps us get the desired rental space in our customer’s mind.” Neha Pujari, Sr Marketing Manager at Blazeclan Technologies
“Marketing is the ongoing promotion of a brand, product or service through various mediums to compel a target audience to take action.” Darren Shaw, Founder & President at Whitespark
“Marketing is the combination of activities that build trust and leverage influence bi-directionally between two groups of people.” Lani Assaf, Marketing Lead at Elpha
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“Marketing is the cornerstone of a marriage between human psychology and innovation.” Benjamin Weinberg, Digital Marketing Manager at VUE DMS.
“Marketing is the method in which your brand or company reaches out to their prospective customers to inform them about a product or service that can genuinely benefit them in their day-to-day lives.” Azeem Ahmad, Digital Marketing Lead
“Marketing is finding a way to earn audiences’ trust despite blatantly having ulterior motives.” Jack Virag, Content and SEO Strategist at Nutshell
“Marketing is a catch-all term to represent the methods and tactics of positioning of a brand, service, or product to influence purchasing choices.” Mike McPeak, Director of Performance Marketing and Operations at Hale Trailer Brake and Wheel
“Marketing is telling the story of your [insert brand/product/service here] and inviting others into that story.” Gregory Saunders, Growth Lead at Download Youth Ministry
The list goes on
Defining marketing concisely is no easy feat, and it doesn’t help that marketing responsibilities vary by industry, job title, and so on. Whether it’s subconsciously building relationships or taking a company to market outright, marketing is nuanced and varied in its approaches.
Marketing definition is…
The predominant themes of our one-sentence answers indicate that marketing is:
Influencing an audience — 9 answers
Relationship building — 7 answers
Methodical storytelling — 6 answers
Promotion and outreach — 6 answers
Eliciting an action — 5 answers
So it seems like marketing is all of the above (and more), and the strategic tasks like managing PPC channels and producing virtual events are just the tactics marketers use to get there.
The importance of a strategy in marketing
It’s clear that marketing covers a broad spectrum of promotional techniques executed through various channels. But at the end of the day, it comes down to generating brand awareness, leads, and sales conversions for your business.
After establishing the marketing definition, maximizing your marketing efforts is all about selecting the marketing types and channels that make the most sense for your business. Executing an effective marketing campaign that incorporates all these elements requires planning, which is where a marketing strategy comes in.
Formulating a sound digital marketing strategy takes time, experience, and an understanding of basic marketing principles. That said, it’s an essential component of any successful marketing campaign for the following reasons:
Provides a way forward: With a marketing strategy in place, your team has a clear set of SMART goals to work towards.
Ensures accurate targeting: Developing a marketing strategy begins with research, which allows you to study the market, define your target audience, and segment them based on buyer personas.
Supports brand identity: Your marketing strategy should include clear instructions related to your brand identity, including content and visuals, to ensure all messaging aligns with your brand voice and image.
Leads to greater returns: Putting in the market and competitor research to inform your marketing strategy should result in more relevant goal-setting and a focus on growth areas that matter in your industry, maximizing your campaign ROI.
Strengthens data-driven decisions: An effective marketing strategy includes SMART goal-setting and continually measuring and analyzing campaign performance, which provides your team with up-to-date data to make informed decisions.
Elevate your marketing efforts with the right tools
When marketing and sales teams share information and work together, it bolsters your businesses lead generation and customer acquisition efforts, leading to greater growth and revenue. That’s why one of the most essential tools in any businesses arsenal is a good CRM system. And a CRM solution what includes advanced marketing tools is even better.
Whether you want to reach out to and influence you target audience, build stronger relationships, tell stories that resonate, encourage a specific action, or simply promote your products and service, a great CRM like Nutshell can help.
Nutshell is an award-winning all-in-one CRM with the marketing tools you need to:
Create and segment target audiences directly from your CRM contacts
Design professional-looking emails and landing pages using a user-friendly drag-and-drop editor with loads of templates to choose from
Send targeted email drip campaigns to nurture and build relationships with prospects, leads, and customers
Optimize your marketing efforts with A/B testing capabilities to ensure your campaigns delivery the best possible ROI
Generate leads and automatically capture their information in your CRM with customizable web forms
And more.
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